Shipping policy
Shipping Policy – Pathfinder Art
Thank you for supporting Pathfinder Art.
Each piece is created and prepared with care, intention, and attention to detail.
Processing Times
Original artwork, prints, and handmade items are carefully packaged before dispatch.
- Original Artwork: 5–10 business days
- Prints & Merchandise: 3–7 business days
- Commissioned Pieces: Processing times vary and will be discussed individually
During busy periods, launches, or holiday seasons, processing times may be slightly extended.
Shipping Locations
Pathfinder Art currently ships within the UK and selected international destinations.
If your country is unavailable at checkout, please contact us at:
pathfinderart2025@gmail.com
Shipping Costs
Shipping costs are calculated at checkout based on:
- Item size and weight
- Delivery location
- Shipping method selected
Tracking
Where available, tracking information will be sent once your order has been dispatched.
Packaging
All artwork is packaged with great care to help ensure it arrives safely and beautifully presented.
Original artwork may include:
- Protective wrapping
- Backing support
- Certificate of Authenticity (where applicable)
International Orders
International customers may be responsible for:
- Customs charges
- Import duties
- Local taxes
These fees are set by your country and are not included in the item price or shipping cost.
Delivery Delays
While Pathfinder Art aims to dispatch orders promptly, delivery times may occasionally be affected by:
- Postal delays
- Customs processing
- Seasonal demand
- Courier disruptions
Pathfinder Art is not responsible for delays once parcels have been shipped.
Damaged or Lost Parcels
If your order arrives damaged or has not arrived within a reasonable timeframe, please contact:
pathfinderart2025@gmail.com
Please include:
- Your order number
- Photos of any damage (if applicable)
We will do our best to help resolve the issue quickly.
Incorrect Address Information
Please ensure all shipping details are entered correctly at checkout. Pathfinder Art cannot be responsible for parcels sent to incorrectly provided addresses.
Questions
For any shipping-related questions, please contact:
pathfinderart2025@gmail.com
Thank you for supporting the journey of Pathfinder Art — where creativity, connection, and meaning come together through art.